HEARTH & HOME APPAREL LLC (hereinafter referred to as “we” or “the Company”) respects and values your privacy. This Privacy Policy explains how we collect, use, protect, and process your personal information when you visit or use this website, purchase our products, or contact us.
- Information Collection
To process your orders and provide relevant services, we may collect necessary personal information, including but not limited to:
Name
Shipping address
Email address
Phone number or other contact details
Order and transaction-related information
We use this information only to the extent necessary to provide products and services, process orders, deliver goods, provide customer service, and fulfill relevant legal obligations.
- Payment Security (PCI-DSS Compliance)
We place great importance on the security of your payment information.
All online payment transactions are processed through secure third-party payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements.
We do not store full credit card numbers or CVV security codes on our own servers. Payment information is processed and protected by third-party payment service providers that meet applicable security standards.
- Third-Party Sharing
To fulfill orders and provide relevant services, we may share relevant personal information with trusted third-party service providers to the extent necessary, such as:
Logistics and delivery service providers
Payment service providers
Website and technical service providers
Customer service and order processing service providers
We share only the information necessary to complete the relevant services and require such service providers to take appropriate measures to protect your personal information.
We will never sell your personal information.
- Data Retention
We retain your personal information for the period necessary to achieve the purposes described in this Privacy Policy, including the time required to process orders, provide customer service, handle returns and exchanges, resolve disputes, maintain business records, and fulfill applicable legal, tax, and accounting obligations.
When personal information is no longer reasonably necessary for business or legal retention purposes, we will take appropriate measures to delete, anonymize, or securely dispose of the information in accordance with applicable laws.
- Data Security
We implement reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, use, disclosure, alteration, or loss. While we strive to protect your information, no method of internet transmission or electronic storage is absolutely secure. Therefore, we cannot guarantee the absolute security of your personal information in all circumstances.
- Data Rights
Depending on the privacy laws applicable in your state, you may have certain data privacy rights, including the right to request:
Access to the personal information we hold about you;
Deletion of your personal information;
Correction of inaccurate personal information;
Information regarding how we collect and use your personal information.
Please contact us if you wish to exercise the privacy rights applicable to you.
We will process your request in accordance with applicable laws and may take reasonable steps to verify your identity where permitted by law.
- Updates to the Privacy Policy
We may update this Privacy Policy to reflect changes in our business, legal or regulatory requirements, or adjustments to our privacy practices. The updated policy will be posted on this website, along with the date of the update.
We encourage you to review this page periodically to stay informed about our latest privacy practices.
- Contact Us
If you have any questions regarding this Privacy Policy, the handling of your personal information, or your data rights, please contact us.