Slip into comfort and enjoy some time to yourself.

Thank you for choosing HEARTH & HOME APPAREL LLC.

We currently offer shipping services exclusively within the United States; we do not support orders for delivery outside the U.S.

  1. Shipping Coverage

Our shipping services currently cover the United States only.

Orders must be shipped to a valid U.S. address. We do not ship to countries or regions outside the United States.

  1. Processing Time

Orders typically require 1–3 business days for processing and preparation.

Once an order has shipped, we will provide tracking information where applicable. Weekends and U.S. federal holidays are generally not included in the order processing time.

  1. Shipping Methods and Estimated Delivery Times

Depending on the destination, item specifics, and logistics arrangements, we may ship orders via the following U.S. carriers:

Carrier Shipping Method Estimated Delivery Time
USPS Standard Shipping Approx. 2–7 business days
UPS Ground Shipping Approx. 2–7 business days
FedEx Ground Shipping Approx. 2–7 business days

The delivery times listed above are estimates calculated from the moment the package is handed over to the carrier. Actual delivery times may vary due to destination, weather conditions, holidays, peak shipping seasons, or other uncontrollable factors.

  1. Tracking

Once your order ships, we will typically send shipping and tracking information to the email address provided at checkout.

You can use the tracking number to check your package status on the respective carrier’s website.

  1. Shipping Delays

While we strive to ensure orders are shipped promptly, delivery times may be affected by weather, natural disasters, holidays, peak shipping seasons, address issues, or other factors beyond our control.

In the event of carrier-related delays, we will assist you in checking your order status to the best of our ability.

  1. Shipping Address

Please verify that your recipient name, street address, city, state, and ZIP Code are accurate before submitting your order.

If a package cannot be delivered, is returned, or requires re-delivery due to an incomplete or incorrect address provided by the customer, additional shipping fees may apply.

7. Contact Us

If you have any questions regarding delivery, shipment tracking, or order status, please contact us:

Address:
7300 LAKESHORE DR
NEW ORLEANS LA 70124-0000
Email:
[email protected]

We will do our best to assist you with any delivery-related issues.

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